Tucker Tromsø Trip

January 24-Feb 2, 2025

Embrace the Nordic Charm: A Journey of Connection and Discovery in Scandinavia!

(While we aim to provide an unforgettable experience, it's important to remember that the Northern Lights are a natural wonder and can be unpredictable. We cannot guarantee a sighting, but rest assured, the magic of the night sky and the stunning surroundings will make your journey truly memorable.)

Known as the gateway to the Arctic, Tromso is Norway's northernmost city. The Radisson Blu Hotel in Tromso is located just 2.5 miles from Langnes Airport, providing an ideal base for discovering Arctic wonders. This city center location means you'll have easy access to nearby cultural attractions, restaurants and shops, while enjoying stunning scenic views of the surrounding mountains, forests, and fjords.

The hotel offers a first-class base for catching the Northern Lights during the winter. It’s also a stone's throw away from some of the city's best sights. The Arctic Cathedral and Tromso University Museum provide a wealth of culture, stunning architecture and local history, and a stop at the Polaria aquarium should be at the top of every animal lover's list.

Unwind in style on your Norway vacation

The hotel's newly renovated rooms and suites showcase breathtaking views of the city, the Bay of Tromso or the surrounding mountains. Start your morning with a reinvigorating workout at our 10th-floor fitness center and soak up views of the fjords as you exercise, before relaxing in the sauna.
Dine on artisan pizza at our on-site Yonas Pizzeria. Stop by Rorbua Pub to enjoy live music and cozy Norwegian décor.

Meeting point for Northern Lights Tour:

Meet at 5:30pm

Magic Ice Bar, Kaigata 4 Norway

Optional activities

Enhance your Tromsø adventure by exploring a selection of curated activities designed to elevate your travel experience. Each offering promises a unique insight into the region's rich cultural tapestry and stunning natural wonders, ensuring that your journey in this Arctic paradise is as memorable and rewarding as possible.

PLEASE NOTE: Although we provide opportunities to view the Northern Lights, please be aware that sightings cannot be guaranteed due to their natural and unpredictable nature. Factors such as weather conditions and solar activity play a significant role in their visibility,
making it impossible to assure an appearance.

Less than 5 min from Terminals 1 and 2 and the TGV station via free CDGVAL automatic train, Pullman Roissy CDG Airport hotel is the essential stopover north of Paris. The hotel is 15 km from the Air and Space Museum and 18 km from Parc Asterix. Designed by Christophe Pillet, the hotel immerses you in an elegant, modern, bright and reassuring atmosphere.

The talented team at Culinaire Bazaar offers authentic and responsibly-sourced cuisine. The menu consists of gourmet dishes made with the best produce from land and sea alongside tasty vegan dishes. The terminal is right next to the hotel and offers direct connections to Paris, the Villepinte exhibition center and Le Bourget

TRAVEL DETAILS

F.A.Q.

WHAT TIME IS THE CHECK IN TO THE HOTEL?

Check in at your hotel will not be until 3pm at the earliest.

• If you arrive early, or your room is not yet ready for you to check in when you arrive, you may be able to leave your bags with the front desk and they will keep them securely held behind the desk while you go out and eat or explore the city until your room is ready.

DO I HAVE TO WEAR MY MASK THE WHOLE TIME?

At this time, No.

IS BREAKFAST INCLUDED?

At your hotels, yes. .

The serving times vary by hotel (they will tell you at check-in), but usually breakfast is served starting at 6:30am.

where will I go through customs? 

You will go through customs in the first Schengen country that you enter. (This could be Paris or Tromsø depending on the flight schedule chosen.)

When you return to the USA you'll go through customs in IAD (or wherever your first point of entry is into the USA).

Is it better to use cash or card in Norway?

Debit and credit cards are accepted almost everywhere, and many places also accept payment by phone, like Google Pay and Apple Pay. But it is still a good idea to have a bit of cash on you for small purchases. Foreign currency is rarely accepted, so you need Norwegian currency to get by.

Should I exchange money before I travel to Norway?

Having some Norwegian krone cash on hand can be helpful.

Credit unions and banks will exchange your dollars into a foreign currency before and after your trip when you have a checking or savings account with them. (Just remember that when you return home, the banks will not accept any coins… only paper bills.)

You will need to order Norwegian Kroner from your bank at least 2-3 weeks prior to your departure.

If you need cash while you’re traveling, we recommend drawing some from an ATM once you've arrived in the foreign country.
Keep in mind, unless you’re using a prepaid multi-currency card like Revolut or a credit card with no foreign transaction fees, you could incur currency exchange fees.

What is the tipping etiquette in Scandinavia?

In Scandinavia, tipping etiquette is modest compared to many other regions.

Norway:
In Norway, service charge is typically included in the bill, thus tipping is not expected but appreciated for exceptional service – usually rounding up the bill suffices.

Overall, while tipping isn't obligatory, it's appreciated as a token of satisfaction with the service provided.

More details about the northern lights tour:

This adventure includes:

• Knowledgeable and dedicated English-speaking Northern Lights guide

• Transport by comfortable vehicle

• Snacks and Warm drinks

• Thermal Suit

• Boots

• Tripods for use during the tour

• Northern Lights photos from the tour (provided the next day)

• Pick-up from the Magic Ice Bar in Tromso (departure at 5.45pm)

• Drop off at your hotel

To prepare for the tour, here are some recommendations:

1. Clothing: While we provide thermal suits and boots, it’s important to wear warm, comfortable layers underneath. Thermal undergarments, wool or fleece layers, a good winter jacket, a hat, scarf, and insulated gloves are essential. Ensure they bring good-quality wool socks, as it can get extremely cold.

2. What to Bring:

   • ID/Passport: Please make sure they carry identification, as it might be needed during the tour.

   • Water Bottle: Hot drinks will be provided, but a bottle of water is useful.

   • Camera/Smartphone: For those who enjoy photography, we offer tripods and can help set up their camera for capturing the Northern Lights.

   Duration and Comfort: The tour typically lasts 6–9 hours, depending on weather conditions. They may spend some time outdoors, so dressing warmly and preparing for varying temperatures is key.

3. Meeting Point: Pickup is in front of the Magic Ice Bar in Tromsø.

Note: IN CASE OF NOT SEEING THE NORTHERN LIGHTS We wish we could, but we cannot control weather conditions or solar activity. Therefore we cannot guarantee that you will see the Northern Lights. We are passionate and experienced Northern Lights hunters. We use a combination of our knowledge and determination to find clear skies and show you the Northern Lights whenever possible, however, the last word belongs to nature. There are no refunds or free trips in the case that we do not see the Northern Lights.

LIABILITY Northern Horizon employees, owner, agents, and partners take no responsibility for:
Our customers negligent or willful acts that lead to their own or others' death, personal injury, loss or damage to their and others' property.
Delays or interruptions of the tour due to naturally occurring events or road accidents, illness within the tour group or any other unforeseen events that we had no control over.
For any other person`s or company's acts that will lead to delays/changes in arrival or departure of flights.
Situations when a third party needs emergency assistance (for example road accidents or illness).
We are also not responsible for customers' expenses caused by road accidents, nature-made accidents, terrorism, broken equipment or other unforeseen events.
Northern Horizon has the right to change routes, itineraries or timetables without prior notice if it is necessary.
All such losses and expenses are the personal liability of the customer. If there is damage done by the customer to the property of Northern Horizon, which could have been avoided, the customer will be held responsible. Northern Horizon is not responsible for any possible injury or harm to neither people nor objects occurring during the tour, whenever and wherever outside or inside the vehicle.

GUESTS RESPONSIBILITIES The customer is responsible to inform us about any health issues or/and mobility limitations. Smoking is not permitted in our vehicles. Guests are also responsible for selecting the tour accordingly to their interests. We also demand that Norwegian law is respected.

HEALTH ISSUES If you have any health issues or any medical condition please let us know. We are flexible and more than happy to meet your needs, however, if we will decide that this tour is not suitable for you, we have a right to cancel. If that happens you will get a 100% refund.

PHOTOS: Your guide will take complimentary photos that will be sent to you in up to 3 days. You will receive an email with a link to dropbox with the photos. Pictures will be sent in medium resolution. Please remember that photos taken on the tour by your tour guide have rights reserved. That means we have the right to use them for promotional purposes. The pictures (purchased or not) are owned by Northern Horizon exclusively. Our guests can use the pictures only for non-commercial purposes. Using photographic materials to promote any commercial activity requires Northern Horizon`s written permission! If you don't respect the terms above we will be forced to take legal action against the violator.

What's Included in Your Arctic Floating Adventure

After your floating session, you will be welcomed to a cozy, traditional camp. Here, you can enjoy hot drinks and snacks by a crackling campfire on a charming patio. It's the perfect way to warm up and share stories of your Arctic adventure.

Here’s what’s included

• Top-quality immersion rescue suit for a comfortable and safe floating experience.

• Warm beverages and snacks to enjoy post-floating.

• An Arctic Floaters Club Certificate, commemorating your unique experience.

• Guidance from a professional, English-speaking team, ensuring a memorable and safe adventure.

• An opportunity to immerse yourself in the stunning beauty of the Norwegian Arctic nature.

Please Note: What to Bring for Your Adventure

• Dress warmly according to the local weather and season to ensure your comfort.

• There’s a minimum age limit for this activity of 12 years.

• The rescue suits have the following limitations:

  • Minimum height requirement: 140cm (4.92 ft)

  • Maximum height: 205cm (6.72 ft)

  • Maximum weight capacity: 150kg (330 pounds)

What’s included in my Polaria Aquarium ticket?

Polaria - An Arctic Experience Centre

In a distinctive building depicting ice floes pushed up on land by the rugged ocean in the Arctic, you find Polaria. Polaria is a journey of discovery for the whole family.

General Information

Polaria is an Arctic aquarium and experience center located in the heart of Tromsø. If you are curious about how animals, fish, plants, and people are living together side by side, Polaria is the perfect place to experience and understand life in the Arctic. Here you will meet bearded seals and harbour seals, catfish, and tiny sharks, and you will get to know the different species that move across the ocean floor.

Seal Pool and Aquarium

We have five playful seals living in our seal pool. In our aquarium you will find animals, fish and shellfish that live in our polar regions, along with specimens of Arctic underwater flora. We invite you to join in on our daily feeding and training sessions of the seals.

Panoramic Theatre

In our Panoramic Theatre you can see three different films that showcase some of the spectacular phenomena we have here in the wild north. Experience the Northern Lights in the Tromsø region, fly over Svalbard’s glaciers and mountains, and join us behind the scenes here at Polaria. We show several screenings of the films every day.

Exhibitions and our mission

Polaria’s mission is to showcase the research done in the Arctic and sub-Arctic regions. Through knowledge-based exhibitions made in collaboration with scientists from the Fram - High North Research Centre for Climate

and the Environment, Polaria will mirror some of the research that takes place in the Arctic. Our brand-new interactive exhibitions allow you to learn more about and reflect over the man-made challenges our region is facing. The intention behind the exhibition is to make our guests understand how all life is connected and dependent on each other.

The Gift Shop

In our unique gift shop, you can find a wide range of local and Nordic high-quality products. We want our gift shop to reflect Polaria's values regarding environmental consciousness. That's why we have chosen to only collaborate with

suppliers that limit their impact on the environment and deliver sustainable products.

Facilities

• Recommended duration of visit: 2 hours

• Suitable for all ages and families

• Activity level: Very easy

• Wheelchair accessible

• Changing table and stroller accessible

Can I pay by Zelle?

Yes!

We started taking Zelle payments last month and we found this to be a fast and FREE way to pay!
For those who don’t know what Zelle is… it is very much like a wire transfer (but it is not a wire transfer).

Everyone’s bank is different, though, so you may want to call/go in to your local bank and ask to have the maximum amount available to transfer every day.

Example: Some banks only allow $500/day transfer. Other banks will allow $1200/day.

Always be careful when making payments through Zelle to people that you do not know. There is no protection guarantee provided and you cannot reverse the fee.

The Pros for using Zelle:

• It is FREE (no processing fees)!

• It is instantaneous (funds will go directly to Zone Travel- so this is the absolute fastest way to make a payment)

The Cons for using Zelle:

• Every bank is different when it comes to maximum amount available to be transferred every day. So, this may mean that you need to make multiple payments to Zone Travel, multiple days in a row.

• It does require an app download onto your phone, and you need to set up your account with your bank information.

Can I pay by check?

Yes!

If you would like to avoid the 4% credit card processing fees, you may pay by check.
It is very important that you pay in advance of the deadlines and allow ample time for delivery.

Payments received after the deadline could result in cancelation of your reservation or increased fees.

There are two ways to pay by check:

• Mail the check

• Deposit directly at a local branch

REGISTRATION FORM

PLEASE TYPE CAREFULLY! INACCURATE INFORMATION WILL RESULT IN TRAVEL DELAYS AND/OR CHANGE FEES.

(Please submit one registration form per person)

Pricing details

Price per person:

$3548/pp

*All pricing & availability is subject to change until completed through the booking process. If your vacation package includes airfare, baggage fees may be an additional cost. For international travel, a passport book is required. Most locations require at least 6 months before expiration on your passport, as well as 2 blank visa pages. Please make sure to have the correct and updated documents if applicable. If you have a criminal background, you are responsible for knowing the travel restrictions pertaining to the offense.

INCLUDED IN THE QUOTE

• International Airfare

• Ground Transportation

• Hotel accommodations

  • as described above

• Some Meals

  • Breakfasts at Tromsø hotel only

• Most taxes and fees

  • Service fees and commissions (NON REFUNDABLE)

  • Current VAT- if this fee changes, we will need to collect additional charges.

NOT INCLUDED

• Tours (additional cost)

• Incidental charges 

• 4% processing fee per payment (only if paying w/credit card)

• Local taxis

• Most meals/beverages (unless included in the itinerary)

• Optional Travel Insurance *DUE AT TIME OF BOOKING- PLEASE REVIEW THE DETAILS OF EACH PLAN THOROUGHLY

  • World Wide Trip Protector Edge ‘Basic’

  • World Wide Trip Protector ‘Premium’

  • Other insurance options are available, if you have questions or want more coverage options, please let us know at time of booking.

SUGGESTED PAYMENT SCHEDULE

There are three payment options available to you. 
*Payment schedule does not include insurance costs. Insurance is due with initial payment. 

Option 1: Full Payment
(Most affordable overall)
Full payment (plus insurance)- due upon receipt.

*Please keep in mind, a 4% processing fee will be charged at time of payment if paying with credit card. (this has not been included in the costs.)

Option 2: Two Payments (NOT APPLICABLE FOR THIS BOOKING)
One payment will be due immediately and the second payment will be due no later than 120 days prior to your trip.

(There will be a one time $50 fee per person, for this delayed payment option)
(More than 2 payments are not allowed without a 10% administrative fee per payment)
NOTE: Not all insurance policy will allow you to purchase coverage after the initial deposit. It is illegal to purchase insurance with the knowledge and intent that you will be changing or canceling your trip.)

*Please keep in mind, a 4% processing fee will be charged at time of payment if paying with credit card. (this has not been included in the costs.)

TWO-PAYMENT PLAN:

(price per person)
Due now: $250 + Insurance (suggested)
120 days prior: Remainder due

 

Option 3: Monthly Payments (NOT APPLICABLE FOR THIS BOOKING)
Payments will be split into the remaining months prior to your trip (ending at 120 days prior to departure)

(A one time $50/pp fee and a 10% administrative fee per payment is applicable for this delayed payment option.)
*Please keep in mind, a 4% processing fee may be charged at time of paymentif choosing to pay with a credit card. (this has not been included in the costs.)

Split amount due into monthly payments.

• The first payment must be a minimum of $250 + insurance (per person), due upon receipt.

• The remaining payments will be divided by the months- with final payment due 120 days prior to your trip.
  

REGISTRATION 

• A completed registration form (one per household -max 1 person per registration form)

  • If you have more than 1 person from the same household going on this trip, please fill out multiple forms, as the maximum per form is 1 person.

FINAL PAYMENT

• Payments not received on time will result in reservation cancellation without refund.

• Additional bookings after the final payment deadline may result in higher prices, less availability and additional administrative fees.

• Fee amounts imposed are at the discretion of Zone Travel.

CANCELLATION

Cancellation in writing must be received by Zone Travel 60 days prior to departure for appropriate refund on the land tour cost minus the following fees:

• Commissions and Travel insurance are non-refundable.

Zone Travel LLC and its cooperative destination incur unrecoverable charges preparing for your trip therefore, no refunds if cancellations occur less than 60 days before departure. Cancellations more than 60 days prior to departure are based on individual group bookings per the outlined confirmation document you receive.

We sell a variety of travel related products from different suppliers and service providers ("Suppliers"). Each Supplier has its own terms and condition that are applicable to your particular arrangements in addition to our general terms and conditions, and you should make sure you understand them.

Zone Travel is acting as intermediary or a "Booking Agent" for products and services that are not directly supplied by us (e.g., air carriage and ground transportation, hotel accommodations, meals, tours, cruises, etc.). We are not a co-vendor of such products and services. You will be entering into a separate contract with such Suppliers in connection with such products and services.

By making payments to Zone Travel for this trip you are agreeing to all Terms and Conditions listed on the Zone Travel website.

Vendor Cancel policy: Each vendor has their own policies, which we have to apply. This information may vary and is listed in full detail on the contract signed for each vendor.

WE STRONGLY RECOMMEND TRAVEL INSURANCE

Travel Insurance

TRAVEL INSURANCE - AVAILABLE FOR ALL USA CITIZENS - DUE WITH INITIAL PAYMENT

Zone Travel LLC strongly suggests purchasing Trip Cancellation insurance. Be sure to check with your healthcare provider as most U.S. medical coverage will not cover you outside of the country.

Insurance costs are based on the total package cost, including air taxes and charges listed under "Included."

Approximate amounts can be given at time of reservation in order to purchase the appropriate amount of insurance.

EDGE PLAN:
(BASIC PROTECTION)

Extensive coverage for everyone; designed with families in mind.

• Pre-existing Medical Conditions coverage if purchased within 14 days of deposit (other eligibility conditions must also be met)

• Wide range of reasons for trip cancellation or interruption

• Trip Delay and Missed Tour or Cruise Connection coverage

• Baggage Protection and Travel Accident Protection

• Medical and Evacuation coverage 

WORLDWIDE TRIP PROTECTOR:
(PREMIUM PROTECTION)

Extensive coverage for everyone; designed with families in mind.

• Pre-existing Medical Conditions coverage if purchased within 21 days of deposit (other eligibility conditions must also be met)

• Wide range of reasons for trip cancellation or interruption

• Trip Delay and Missed Tour or Cruise Connection coverage

• Baggage Protection and Travel Accident Protection

• Medical and Evacuation coverage